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Returns Policy

1. Eligibility for Returns Luxeric is committed to ensuring customer satisfaction. We accept returns on eligible items within 3 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received.
2. Non-Returnable Items Certain items are non-returnable, including but not limited to: Intimate apparel and swimwear Items marked as final sale Customized or personalized items
3. How to Initiate a Return To initiate a return, please follow these steps: a. Contact our customer support team at _ to obtain a Return Authorization (RA) number. b. Clearly mark the RA number on the outside of the package. c. Ship the item back to the address provided with the RA number within _ days of receiving the RA.
4. Return Shipping Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping method to ensure the safe return of the item.
5. Refund Process Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within _ days. 6. Exchanges We do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.
7. Damaged or Defective Items If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund, including return shipping costs. 8. Cancellation Policy You may cancel an order within _ hours of placing it. Once the order has been processed, it cannot be canceled.
9. Contact Information If you have any questions or concerns regarding our return policy, please contact our customer support team at .

Get In Touch!
We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:
Call : +919619798511
support@luxeric.com
Vivacious Ventures 211, Shivam Square Building no. 4, Shree Tirupati Balaji CHS Ltd Sahar Road Andheri- East Mumbai - 400 069 Maharashtra
Opening Hours: MON to SAT: 9:00AM - 10:00PM SUN: 10:00AM - 6:00PM